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Why do I have to be so ticked off early in the morning

Posted: Dec 5, 2009

I went on lne this morning through my bank to get 1 answer and 1 answer only. I do not need this and that, just answer my question. I stated my exact statement up front, that being in 1 account if I take XXX amount and that leaves only XXX, am I charged a fee for not having enough in that account, do i have to maintain a certain amount. This @#$%##%%@## from wherever came back with first 1 thing and then another. i keep saying, you are not answering my question and it is this..... She said "I explain you...." Twice she said "I explain you" and when i FINALLY found out the answer I wanted after yah, yah, yah, I said that would be "I explained to you." And people want to send medical records to others who have absolutely no grasp of English? Bad way to start off my weekend.

;

Wouldn't you be happy if you could say "I explain you" in a foreign language!...nm - geez!

[ In Reply To ..]
nm

Don't vent your anger at them, vent it to the ones.. - compassion

[ In Reply To ..]
who hired them.
It's not their fault, they just want to make a living, like you and me.

Vent at the biggie bank, bet that makes a difference - Right!

[ In Reply To ..]
Now how far would you think that would go? The person who welcomes you when you go into the bank and she says "Oh, I am so sorry you are having a problem." End of that, nothing else done. I can hear I'm sorry all day long and still just gets my goat to ask 1 simple question, and then have someone to go all around, not answering and then say they answered twice and then to use THEIR English, not mine. I have to make a living too and my English on my reports is held to extremely high standards.

Not long ago....I had a similar experience..... - Jen

[ In Reply To ..]
I had to call my cell phone company for a problem with my bill and I explained OVER and OVER and OVER my issue and this lady's accent was so thick that I could BARELY understand her and I type for ESL dictators all day! That is pretty bad. Apparently, my accent was just as "thick" to her, becuase she wasn't getting what I was saying either. After about 20 minutes of going in circles with her I finally told her that I am NOT trying to be disrespectful, BUT she and I are having communication problems due to the differences in our accents and I needed to speak with someone that I could understand better. She became REALLY offended and told me I was NOT speaking with someone else. I had to hang up, call again, and the next time I got someone who was a bit more understandable.......still ESL though.

I explain you............ - mt way too long

[ In Reply To ..]
I had had this problem in so many instances. The problem is that the person you are asking really does not understand the question! Not your fault, it's their fault. When I get in a situation like that, I just ask to speak to the manager because I can feel my BP rising and its just not worth it. Very very frustrating!

Very scary example of this kind of stuff is this: I was a patient in the hospital a few years ago and had a nurse who was from another country. She had no more mastery of hte English language than the man in the moon. It got so bad that I finally got hold of the floor supervisor and told them to NEVER EVER send that nurse into my room again. Very very dangerous situation.

Just ask to be transfered right off the bat... - justme

[ In Reply To ..]
I absolutely refuse to speak to anyone outside of the United States other than Canada, period. I have no desire to speak to the Philippines or India and no desire to deal with the language barriers. I immediately ask if they are in the US and if not, ask to be transferred. Sometimes they do; sometimes they "require" all my personal information in order for this transfer to happen, which I refuse to give. Sometimes I have to hang up and try again until I get someone who will respect my wishes. Something you might try doing next time. :)

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