A community of 30,000 US Transcriptionist serving Medical Transcription Industry

I love Verizon, NOT!

Posted: Sep 26, 2010

First of all, I had my phone service with Verizon and I have a digital recorder for incoming dictation with MCI with a totally different number. Last month I got a good deal with Comcast for my phone service and was tired of the expense of Verizon so I switched. In the meantime, I paid my Verizon bill in full.

Next, I get a bill from Verizon crediting me for service I didn't use, and took my final bill down to $16 instead of $56. So, they owe me a credit, right?

Yesterday, I got a bill from Verizon. It was for $70! I was not credited for the payment I made. When I checked the "current activity", it showed adding dial tone twice, and a telephone number connection with change of service charge.

When I looked at the phone number at the top, it was for my dictation line which is with MCI. I DID NOT consent to them changing my service. I did not need a dial tone line as it is only an incoming line, and I certainly did not want a change of service.

I'm going to try to be nice first thing Monday morning when I call, but it's not going to be easy. How dare they change my service without my consent! I can't believe this is legal.

End vent.

;

Verizon - Anonymous

[ In Reply To ..]
Sorry about the mix-up on your bill. I live in the Western US and Verizon used to be my landline provider. They recently sold their landline business in 14 states to another company, my service costs less now. Verizon's service was okay but they did try to charge me for a higher DSL speed than they were actually providing. I have cable now and like it better. Good luck getting things straightened out.

After 2 hours on the phone with both Verizon and MCI, - Backwards Typist

[ In Reply To ..]
got it straightened out, but not after a yelling match with both.

When I called MCI, they said I was turned over to them by Verizon in April 2010. Nope. Had the phone number with them since 2007. Asked to talk to a supervisor. He was like a recording, not answering any questions, so that alone, plus the fact that they had accents, turned me completely off. I tried telling him how long I was with MCI and also offered to send an old bill to them for proof. They didn't want to hear it. Another thing I tried to get through to them is that they are not sending the checks back to the bank. Twice payment was sent and twice the check has not come back. I was credited with that payment once. Today I got a new bill and even though I sent payment in plenty of time, it has not been credited to my account - 30 days later. So, they're gone.

At least with Verizon, you get answers and no accents after the stupid recorded voice and their accounting is better.

Verizon (which I'm still not crazy about) will be my provider for my dictation line. I will pay a minimum cost for the line since I don't use it for phone calls. They also credited the $40 back to me for setting up the service since I didn't request it.

P.S. I did apologize to the person at Verizon for coming down hard on her after I calmed down. She said I wasn't too bad and that's what she was there for. I sure wouldn't want her job!

I think the phone companies are as much of a scam - and as dishonest as the MTSOs are! (nm)

[ In Reply To ..]

Similar Messages:

Feb 25, 2011
Something made me actually read my monthly Verizon home phone bill, and I discovered that there's a $14.95 charge for "other providers." Reading further, I discovered it's a charge from "Transaction Clearing." Apparently it's legal for Verizon to include these charges on their monthly bills, so it's a legal scam. There's a phone number for Transaction Clearing, and you shouldn't call Verizon about this. I'm almost afraid to look at my back bi ...

Apr 28, 2010
I have a couple questions about the buttons on the outside -- the instruction book is pathetically lacking in helpfulness!! ...

Jun 06, 2013
We no longer have any privacy. Another right down the tubes. Verizon is giving the feds phone records for all of its US customers: report A top-secret federal court order, obtained by the Guardian newspaper, requires the Verizon to hand over information regarding phone calls on an “ongoing, daily basis” to the FBI. The information includes the phone numbers of both callers, location data, and the time and duration of calls, according to the four-page order. Read more: htt ...

Oct 18, 2013
even among Republicans, according to a survey from Pew Research. But the group is still potent within the Republican Party — which means that Sen. Ted Cruz gets a bit of good news on an otherwise bleak day. "Tea Party" is a necessarily vague affiliation. There are members of Tea Party groups, of course, but Pew largely had to allow poll respondents to self identify. And a lot of Republicans did so. About four-in-ten (41%) Republicans and Republican leaners agree with the Tea Pa ...

Nov 11, 2009
I have been looking for this one. I love animals. I like animals better than most people. This is a great clip. http://www.youtube.com/watch?v=SRaVr5Oo4e0 ...

Jul 30, 2010
http://www.comcast.net/video/raw-video-ny-rep-weiners-antigop-rant/1555560580 ...

Jun 11, 2010
. . . and I'm not being facetious. This is a “Faith” board, is it not? Regardless of what any one of may have faith in, I somehow expected more positive and uplifting posts on this board. We have boards where the disagreements run rampant – line rates, companies, whether to even BE and MT. But, come on . . . this is the FAITH board. We don’t all have to believe in the same things. We don’t all have to feel the same way.&nbs ...

Feb 18, 2013
I have several cats but one in particular that I cannot seem to get this under control. This is a mostly white cat, has some markings like calico. She is shedding so much that I carry her on my clothing anywhere I go and sometimes do not know there until I look, see and ashamed did not get off. This is what I have tried: Gave her a bath last night with deshedding liquid from Petsmart- got really good reviews but bless her little heart, she was not used to that and shaking like a leaf afterwards. ...

Jan 17, 2014
You can do it 7 days a week. "WASHINGTON -- Wisconsin state Sen. Glenn Grothman (R) is attempting to roll back one of the state's progressive labor laws, arguing that workers should be allowed to work without a day off if they so choose." "Current Wisconsin law requires employers to give their workers at least one day off for every week on the job, but a new law being proposed in the state assembly could change that. Two state politicians working with the local business lobby have i ...

Apr 08, 2012
If you haven't checked out Bing you should. I love the pictures each day. I see so many beutiful places and things. Sometimes there is a moving picture. Today's is especially cute. It's 3 bunnies and if you pull it up give it a few seconds and the picutre will move (think its a movie going over and over). ...

Jan 18, 2011
I know it already ended but I loved the show, concept, the talent and the fact that it never failed to wow me... Anybody else a fan? ...

Sep 15, 2016
Enjoy! ...

Nov 17, 2010
Health insurers last year gave the U.S. Chamber of Commerce $86.2 million that was used to oppose the health-care overhaul law, according to tax records and people familiar with the donation. “Clearly the secrecy was important to industry,” Sheila Krumholz, executive director of the Washington-based Center for Responsive Politics, said in an interview. The group tracks money in politics and isn’t affiliated with a political party. “Eighty-six million dollars is an astoni ...

Feb 25, 2010
Adult subject. Please be forewarned, I am seeking genuine opinions in this matter. I am not seeking to instigate a riot. My husband is a lousy lover. We have been married for 13+ years and I guess it will never change. I have guided, instructed, suggested, taken over, recommended... with no results. He mostly lays there like a slug and (I guess) WANTs me to take over, but it ends up being a CHORE and there is no positive end result for me. I have been avo ...

Mar 16, 2010
Do you think it's really possible to fall in love over the internet and stay that way after meeting? ...

Mar 25, 2012
... ...

Jul 14, 2011
http://www.esquire.com/features/thousand-words-on-culture/loving-obama-0811 How Can We Not Love Obama? Because like it or not, he is all of us By Stephen Marche Before the fall brings us down, before the election season begins in earnest with all its nastiness and vulgarity, before the next batch of stupid scandals and gaffes, before Sarah Palin tries to convert her movie into reality and Joe Biden resumes his imitation of an embarrassing uncle and Newt and Callista Gingrich ...

May 21, 2010
NOT! D: (doctor thinking) "doo doo doo doo doo..." T: 2 2 2 2 2 umm, I don't think that is supposed to be in the report, do you? LOL ...

Oct 01, 2012
Allen West To NRA "You Ever Notice That People Never Protest An NRA Event? I Think It Might Have To Do With Most Of Ya’ll Having One Of These." ...

Apr 20, 2013
Does anyone else share my love of big dogs, specifically Dobies and Rotties? (And no, they don't bite!) ...

Jun 29, 2013
xxx ...

Aug 02, 2013
enjoy! http://www.wimp.com/dogdad/ ...

Dec 08, 2013
Fall in love again … with your life and your dream. Take time to appreciate the brilliance, beauty, and magnificence of your own life. Never forget that you are an unrepeatable miracle! Great things are supposed to happen to you and through you. Care for yourself and nurture your vitality, energy and life force. -- Les Brown ...

Dec 18, 2013
Mine is Simon Sinek: How great leaders inspire action what's yours? ...

Jul 05, 2016
While I'm considered "very attractive" (obviously, that's subjective) for my age, it is getting more and more difficult to find quality men to date. Part of my problem is that I live in a city comprised of mostly retirees and college kids, so the middle-aged folks are a smaller demographic. That said, I am approached just about every day I venture out of the house. But, you know how that goes -- they're too old for me, or married, or -- whatever. I joined a few onlin ...

Jan 25, 2014
can you be entertained and get paid for it?! "This patient was having a chest full of liquor without a stupid nurse"...sounds like a party to me! ...

Mar 03, 2014
My neighbor recently has added to her pets, getting a new cat. I know her other cat, I have seen it sometimes on my patio but pretty much keeps to itself. The new cat runs to my door every time my husband comes home, really wants to come in, very sweet and affectionate. The other night I started out after 8 going to the store and the cat was extermely close to my garage, instead of being scared the cat was trying to go into the garage. When I first saw the cat I posted as to who it bel ...

Jun 26, 2016
because their behaviors are screwing up your life so badly. I believe I know my own answer, this is simply venting to people who hopefully understand. For several years I have tried and tried until I am blue in the face to teach this man to NOT interrupt me at work - IC MT. I lost a perfectly good job in house because of him and this same behavior. I thought I could control it somewhat when I turned IC MT. Nope. He knows very well about bei ...

Jun 18, 2016
If one child on the playground has a stick and is hitting the other children with it, do you take the stick away or arm all the other children with sticks? ...

Aug 04, 2014
Dictated: Imitrex ASR: I'm a truck ...