A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Lost jobs

Posted: Nov 6, 2013

http://www.post-gazette.com/business/2013/10/30/UPMC-transcriptionists-protest-after-outsourcing/stories/201310300037 definitely be sure to read Kenner's comments after the article;

Wow, I love it, considering I just had a VR similar - to that. NM

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x

I'm with Nuance and feel sure this article is very - representative. BTW, my accounts have been

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chronically out of TAT (turn-around time) for a very long time now. Apparently the bad rep this industry has earned itself by dropping wages well below what is needed for people to enter the field rate is showing up in inadequate labor supply. And, of course, Nuance's dreadful reputation means people apply everywhere else first.

I would love to do this work on well past retirement time if I could. In the meantime, though, I refuse to work OT constantly so that wages don't have to go up or so that our clients don't decide to offshore or lessen their dependence on transcriptionists.

Ultimately the decision is the providers' -- they will either increase pay to what the market requires to generate an adequate supply of MT/MEs or they won't. It's still unclear if most could technologically and economically (would it really save money?) do without us yet, but since most people who chose to leave the industry already have and large numbers of older people are retiring every year, the pressure's on them.

Finally.

"Both Ms. Borland and Ms. Cromie have since resigned from Nuance, saying they could not make a - Libby

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living.

How ironic!!

Great article. Thanks for sharing. :-)

Who is this Gary Smith character? - He needs schooling.

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I'm on the UPMC account, and I can tell you that it's not unusual for voice recognition on some speakers to be 90% wrong. The reports have to be deleted and retyped. Gary Smith is living in a dream world.

The comments section really gets down. :) I USED to - routinely transcribe familiar dictators

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at over 300 LPH, 350 common (extensive templates, verbage in expander, etc). Over the past few years, in spite of my literally adding new words and phrases to my expander EVERY DAY, I cannot depend on consistently transcribing much above 200 LPH.

In other words, as I continue to get faster, my LPH count has gone down. Tremendously. Same thing in editing, even accounting for all the obvious factors, such as slowing down because my standard 98.5-100% accuracy is no longer good enough.

As for being able to edit the stuff we get these days almost twice as fast transcribe? I enjoy editing and am very good at it. If it could be done consistently, I'd be among those doing it. As it is, my official computer-counted LPH counts are not much above my transcribed LPH counts.

"Gary's" with another company, but I don't think for a minute he needs schooling. On the contrary, I imagine he could explain a number of reasons why my official line counts (and thus pay) have been dropping for the past 3 years while I work just as hard and better.

They aren't doing this because they don't know what our value added is and how long it takes to produce a skilled transcriptionist, they're doing it because they can.

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