A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Newspapers going out of business, do they care?
Posted: Oct 28, 2009
I have gotten the newspaper for years now although as everyone knows with the internet and other means, newspapers going downhill fast. I have called and called my carrier, same complaint, asking to speak to supervisors trying to get the situation straightened out. I know for a fact if a subscriber has a special request, this newspaper goes along with that, or is supposed to. I have received the papers folded over so much (4 folds completely) that by the time I would get them cannot sit in a chair having the morning coffee trying to read because of them being so bunched up. I cancelled my subscription today. The lady real apolegetic when finding out why I was letting my subscription go, asking could she not put in an emergency request. I said no, read where I have called and called and no one listened and now this is it. I am surprised when a company is doing so poorly can they not listen to the customer?
;
that is just stupid! - crunchymt
[ In Reply To ..]I mean you would think that they would be supportive of their customers!!! A few years ago I go the paper delivered because it was cheaper then getting at the news stand.... anyways I never got my papers and I complained and then they said that they will look into it. Well I still didn't get my paper and they told me that the person is delivering them and I am not looking hard enough or my neighbor is stealing my paper. I basically have no neighbors! I mean I do, but they would have to walk a heck of a long way to steal my paper. Plus both my neighbors get the paper! I called them again to cancel and asked for a refund because I had already prepaid and I have still to get that and that was 2 years ago. I just eventually gave up calling because it was only $20 and not much to take them to court over, but I did complain with the BBB!!!
I hate online coupons!!! I love to spend a Sunday clipping coupons even if they just sit on my desk till they expire!
Other vendors don't care either - unimportant customer
[ In Reply To ..]I have gotten into it recently with both AT&T and Comcast. Both my issues are ongoing, both companies are uninterested in my complaints, and both companies continue to bombard me with advertising for more services although I have threatened to drop both of them if they don't get their act together, fix my problems, and quit wasting my time arguing with me. Nothing ever changes no matter how many times I complain.
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