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and answer their questions with the word "yes" (isn't it a great day today, is this Ms. so and so, etc.), you may find yourself signed up for some bogus credit protection plan or accident insurance on your next statement at a whopping monthly charge. I just spent 4 months trying to get this removed from a couple cards I have and finally had to send registered letters to every address I could find in the papers I had from each company. DON'T SAY THE WORD "YES." I just had another call now and told "lester jeremiah" who sounded like he was from another country that I don't discuss the matter over the phone goodbye. They manipulate the recordings and plug your "yes" response in where they need your authorization to bill you for some outrageous service, and heaven help us to try to get that removed or refunded.
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