A community of 30,000 US Transcriptionist serving Medical Transcription Industry
I called my phone carrier (one of the large ones) and was answered immediately, no waiting, no switching. One person covers all deparements. They cover their state, I thought wow, great! If a large company like this with about 45,000 employees can fix this we could be headed in a new direction. No more foreign speaking people who I don't understand to annoy me. This means people in the US will have these jobs!!! I learned more about my phone in 5 minutes than I have in 10 years, and was in a good mood when I got off the phone. Great ending to a long day with MM.
Either they are figuring people are tired of being annoyed and maybe hurting their business, or outsourcing could be dealt with to employee the US again.
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