A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Cell Phone Service


Posted: Oct 18, 2009

Taking a poll on good cell phone service.  If you have a company that you have been with for a while and have great customer service...please let me know.  I am searching for a new carrier and this is of the utmost importance to me.  TIA!

;

T-mobile - Dawn

[ In Reply To ..]
I have T-mobile and love it. I never have a problem. Almost never loose signal. Have been with them for at least 4 years. I have had Sprint (horrible) AT&T (bad signal). It all depends on where you live too. I am in S. Florida. However when up north recectly, NJ & NY service was great too.

Verizon here - Happy MTer

[ In Reply To ..]
After reluctantly switching from T-Mobile, which I had for years but was constantly having dropped calls, I went to Verizon and could not be happier. The few times that I have had to call customer service I have been able to speak with someone who speaks English, was very friendly and very informative. However, I have to say that the trips that I have made to my local stores have been nothing more than extremely disappointing and frustrating. I live in a very rural area and have no problems at all with coverage now, no matter where I travel.

Verizon - Stella-JRG

[ In Reply To ..]
Actually, I think their customer service is the pits and I've never dealt with a company that will add stuff to your line without being told to and then take forever to remove it and refund you the charges (both land line and cell phone). BUT, we live in the sticks and the only tower anywhere near us is a Verizon tower. Our reception is great and I was able to get rid of our long distance on our land line, so I'm willing to be scrupulous about looking at our phone bills for new charges.

Boost Mobile - FlaMT

[ In Reply To ..]
We use Boost Mobile....$50 flat monthly fee includes unlimited minutes, texts, web access, EVERYTHING! No contract and we so far we've gotten service EVERYWHERE...even places we couldn't get service with Alltel, Sprint or T-Mobile.

Never had to call customer service for anything so can't give an opinion on that.

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