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Tell the truth, does anyone else like to be able to say


Posted: Nov 19, 2009

Having new roof put on my home because of hail damage. I do not take time away from my job and let the company we chose up front know about this. I would rather not handle this and asked if they could start either on a Monday, Wednesday or Friday, those being the days my husband would be home and see about any issues that might arise. I was told emphatically NO! They would be starting today, on a Thursday. They would not be able to accommodate me. Well the lady calls from the company this morning and guess what? They were not able to start today because of the rain we had yesterday. I made no bones about letting her know guess I got my wish after all and it sometimes works out like this. She had to eat crow and I just don’t mind. If she had not been so EMPHATIC in the first place. I am the customer and she should have said, gosh, it would be nice but.... then I guess I would not be smiling so much now.

;

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