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Healthcare website is useless.


Posted: Jan 2, 2014

or the people don't even know what they're talking about on the live chat option. I suspect the former, from the recent chat session I had on there. Will try calling in, but I suspect that's going to get me about the same results. That website is about as useful as decaf coffee. Applied, account registered, get a message of "The Marketplace is transferring your information to the Medicaid to see if you qualify to get more health services." Get an email that says you have a message at marketplace, log in to see message. Live chat says no message option available - this from first customer dis-service rep. Second rep tells me to check popup blocker, browser, clear cache, etc. How does that do any good if there is no message option???? So there I sit, no insurance, no information, no nothing. That, after the big push to apply by December 23 to be covered on January 1st. More misinformation, misleading and close to deceptive, and COMPLETELY INCOMPETENT, a botched abortion mess. This system could do so much good if it were designed and operated right; jobs created, people helped. What a pity. Marketplace itself may be okay if you're getting real insurance. If you're referred to Medicaid or whatever, I guess you're out of luck. I'm simply furious and really psssd off with this mess. All that fuss and no health care coverage at all. ;

Sorry about the trouble. It's a huge undertaking - and will probably take a while

[ In Reply To ..]
for the kinks to be worked out. We all just have to be patient.

I don't know if I would call it "a botched abortion mess," though.

Sorry, there is no excuse for the magnitude of the mess on the website - IMHO

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This is our government, dealing with our private and confidential information, and a critical service to the people.

If they were not ready, they should have waited. Period.

Making excuses for this level of incompetence is part of what is wrong with the USA anymore. It's really not OK. JMHO.

Sorry, but the man has had 5 years to (sm) - Abby

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figure this out. Bugs and glitches are one thing. This is another. Maybe if they had actually taken bids for services instead of using one of Michelle's buddies from college, they might have had a better outcome.

who was Michelle's buddy from college? - curious

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Google this... - NPC
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Michelle Obama's Princeton Classmate
Google this - NK
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factcheck.org
factcheck.org is an offshoot of Annenberg. - IOW, not reliable.
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nm
factcheck is not a pseudojournalistic entity - nor is the Annenberg Foundation
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I'd rather trust Reuter's. - Wouldn't you? (link)
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nm
you do understand these are two different things, right? - sm
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The Michelle Obama/CGI thing is a COMPLETELY different issue than the Novitas contract.

CGI was contracted to construct the website. Novitas was contrated to do the financial management.
Even though we all know FC is bought and paid for by liberals - Even FC says it's true
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So research that!
Well, I tried - NK
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unsuccessfully to try to find a site stating that FC says it's true that they're bought and paid for by liberals. Perhaps you can help me by posting a link.
Thanks, I did. Look what I came up with! - sm
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You might want to test-drive those Google tips before posting them. Alternatively, you could just provide the link of your choice. Either way, it's best to research a story before swallowing it.

"The contract to develop HealthCare.gov grew out of CGI's initial bid and contract to provide technology services for the Department of Health and Human Services, a process which began in 2007, three years before Toni Townes-Whitley joined CGI and two years before Barack Obama became President."

Read more at http://www.snopes.com/politics/obama/whitley.asp#q9xBTsIL8bbRODRv.99
Point was google shows just about EVERYTHING. - NPC
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Take your pick, but at least know that there is more out there than ONE source.
Yes, there IS more than one source. - keep that in mind when reading viral emails
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what viral email? - Pwease splain
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What we are talking about is facts. It is in my local newspaper, along with surrounding counties and states newspapers and news stations. There is no "viral email".
Indeed, there is more than one source - NK
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Perhaps you didn't notice when you googled "Michelle Obama's Princeton Classmate" that in addition to The Daily Caller, who originated this particular attack, there were other right wing sites parroting it, along with other sites discounting it as the drivel it is.
This is why it is important to get your news from many sites. - Not just MSNBC
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NM
and this is why it's important not to put your foot in your mouth - sm
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I don't have TV. I do not visit MSNBC on line or otherwise.
How do you get your information? - NPC
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NM
I research topics and use a number of resources - nm
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Unreal. How can you dislike the above? - NPC
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It is about as generic and unbiased as you can get.
1) it was an assumption 2) it was an ignorant assumption - 3) it was a rude assumption (sm)
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When you say generic and unbiased, what on earth are you talking about? The part where the poster mentions MSNBC (which is liberal and NOT generic), or the part where they assume I get my news from one liberal source (which is NOT unbiased)? Please.
Thanks for admitting your ASSumptions are rude. - nm
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nm
Cu t E - nm
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if you can show me ONE assumption I made - sm
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I would be surprised. Don't sweat it. Just say anything.

Maybe Al Gore should have been consulted. - NPC

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NM

interesting point - sm

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And maybe if he had been awarded the presidency in 2000, we could have avoided an illegal war financed on credit. Imagine that? lol

I was thinking about that the other day - great post

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Nice surplus left by Clinton. Progressive technological mindset of Gore. I'm thinking infrastructure rebuilding, jobs, perfecting intelligence (heck, just *listening* to intelligence), etc., etc.

Thanks for bringing the thread back to reality.

TOO FUNNY!!! - LOL

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NM

6 million have managed to sign up - sm

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I am so sorry about your problems and hope you can get signed up soon.

Have you tried calling instead of using the website? I know when I first heard about the website signup, I was really concerned about the people who were not very computer and health insurance literate being able to successfully sign up. I can just imagine many of my relatives and friends who can't be bothered with anything but Angry Birds handling this. Most people are used to dealing with insurance issues with their neighborhood insurance agent, so I imagine it must be very difficult for some.

I also really feel sorry for the people trying to help the Obamacare customers. I know how difficult it is to explain things to people who do not have any understanding of how such technical things work and expect to be spoon fed the information.

Where did you get your figure of 6 million? - NPC

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Curious...

It's another whitehouse lie. - Does anyone expect truth anymore out of that bunch

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nm
NOPE! - NM
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nm

Wishful thinking, no doubt. - nm

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nm

Just Google it. It's all over the place! - nm

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nm
No its not "all over the place". - sm
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I googled it and each site gives a different figure and none of them say 6 million.

Again, whoever wrote 6 million is getting it mixed up with the number of Jews that were killed in the holocaust.

Whoever wrote 6 million is now just making things up, but the thing is you need to have some facts to back up the claims.

Besides that, since we've been told here it's going to take some time there is no way anyone can claim 6 million. Especially when people are losing their insurance every day and unable to sign up.
This has nothing to do with the Jews. How silly. - sm
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Here's one link from the Washington Post, and this is only one of many. If you want more, then look them up yourself.

Latest number releases - not close to 6 million - sm

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Posted by Jim Hoft on Thursday, January 2, 2014, 10:50 PM


The Obama administration came out with new Obamacare numbers today.
Almost twice as many Americans have signed up for the taxpayer-funded Medicaid as the private Obamacare plans.

2.1 million have signed up for Obamacare
3.9 million have signed up for the Medicaid coverage with Obamacare
6.1 million Americans have lost their insurance due to Obamacare

2.1 million plus 3.9 million is EXACTLY 6 million! - sm

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What do you mean, not close to 6 million???

Sheesh!
That's what you get for not reading her message - Read it again - not what she wrote
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2.1 for OC, 3.9 for Medicare

6.1 m LOST their insurance.

Read it again - NK
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She wrote Medicaid and not Medicare. People who make so little money they qualified for Medicaid through states that weren't foolish enough to turn down funds to cover it.
Did they get phones, too? - SM
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:-p
Maybe they already had phones - NK
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thanks to the program originating under Ronald Reagan and expanded under Bill Clinton and George W. Bush.

No she didn't. Are you sure you read or replied - to the correct message
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She wrote:

Posted by Jim Hoft on Thursday, January 2, 2014, 10:50 PM


The Obama administration came out with new Obamacare numbers today.
Almost twice as many Americans have signed up for the taxpayer-funded Medicaid as the private Obamacare plans.

2.1 million have signed up for Obamacare
3.9 million have signed up for the Medicaid coverage with Obamacare
6.1 million Americans have lost their insurance due to Obamacare

That there is saying 6.1 million Americans have lost their insurance due to OC. Not that 6 million have been able to sign up.
I was responding - NK
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to the post directly above mine, which stated:

2.1 for OC, 3.9 for Medicare
The first thing she wrote: - sm
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2.1 million have SIGNED UP FOR OBAMACARE

3.9 million have SIGNED UP FOR the Medicaid coverage with OBAMACARE

Add them up and you get exactly 6 million.

As far as 6.1 million who lost insurance, please provide a link for that because I searched "6.1 million people lose health insurance due to Obamacare" and nothing came up.

By the way, who in the world is "Jim Hoft"???
I wondered that myself - NK
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I've never seen a copy and paste of a post here that included a name unless it was part of a link.
I did find this about him while searching, though - sm
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referring to him as the "dumbest man on the internet," so that might explain a lot. It seems he has a little blog or something like that. He apparently is a RW genie on steroids and compulsive liar who is very popular with RW extremists.

I've never heard of him before, so I haven't missed anything.
After reading the link, - NK
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I think he might live here in this town - or at least some of his relatives. :-)
If so, you have my most sincere condolences. - nm
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nm
Shhh! All those zeroes give me a migraine - nm
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There aren't any zeroes. What are you talking about? - nm
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nm
2,100,000 + 3,900,000 = 6,000,000 - who now have affordable health care-nm
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The only zeroes on this are the ones you just posted. - nm
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nm
I can't seem to enter "6 million" into my calculator. - Yay Obamacare! - nm
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I do not think you can find a verifiable source - sm

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I can only find that less then 10 thousand have lost policies due to junk coverage. Did you just make up that 6.1 million?
6 million has been all over the news for days. - Even on MSLSD!!
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Open your ears!
Yes, 6 million that are now insured thanks to ACA. - nm
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nm
No, that 6M lost insurance. - Dem Debi
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The Rs are right on this one.
As I said, I did a search for that and - sm
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found nothing.

Will you please supply a link, because without one it's simply more fiction, IMO.
Google... - sm
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6M lost insurance
70 million covered under ObamaCare - Its true
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Must be true. You read it here.
No, that's what he needs to make this sham work. - NPC
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NM
Here's one - Anne
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Here's a source that shows the number of people by state who have lost their health insurance
Even FOX isn't saying 6.1 million and - sm
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even if I pretend that Fox is a credible source, those that lost their policies probably had the junk policies that they were paying high premiums into, as well as high deductibles and therefore don't meet the standards of what a healthcare policy should be.

"junk policies" - Anne
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"they were probably junk policies anyway" - that is the left's excuse for the cancellations - "people are just too dumb to know what's good for them."
I agree with Anne! - How soon...
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...the left starts repeating the gruel they're fed...I shouldn't be surprised by their ignorance. I am certainly saddened by it.
That is heresay, like reading the National Enquirer - sm
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A source is a place that can document its comprehensive definitions, data collection, and method analysis. Not repetition from the Republican/T-Party echo chamber.
So we should only post sources from the liberal media? - Reading your post is like reading
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the DNC playbook.

Her source was perfectly legitimate.

The things a mess. More people have lost their insurance since it began than people have signed up.

Liberals are trying to claim 6 million people have signed up, when that is an outright lie. I think they looked at some figure and said yeah, that's sounds good lets just make that up and the sheople will believe us.

News Flash - Conservative websites are credible whether or not you like the information.

"signed up" - Barbara

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"2.1 million have signed up for Obamacare
3.9 million have signed up for the Medicaid coverage with Obamacare"

Almost twice as many have signed up for Medicaid, which will be paid for by the rest of us through higher taxes. That's not health insurance - stop calling it insurance - it's government assistance. I'm not saying those people don't deserve to get it, but stop calling it health insurance.

The 2.1 million that have signed up for health insurance - no one knows for sure if they have actually paid a premium. When I shop, I put something in my cart, but it doesn't mean that I actually check out and pay for it -

This thing is far from a done deal.
Do you consider Medicare health insurance? - nm
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nm
Medicare and Medicaid are different - Barbara
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We pay into Medicare through our paychecks, so in a sense, it is health insurance that we can collect benefits from when we retire or go on medicare disability. Medicare patients also have to pay 20% of their healthcare, so that means either paying the 20% out of pocket or getting another insurance policy, such as Blue Cross, to pick up the 20%. Does anybody know what percent is paid by the government for Medicaid patients? Is there a deductible that the patient is responsible for? I don't know and would welcome information from someone who does.

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