Just want opinions, please. - Recipient of "free gifts." (sm)

I have an Amazon Prime acct.  A few months ago I got some air fresheners which I did not order and were not on my bill.  I figured no big deal.  Then a few weeks ago I got a HUGE box with two 24-packs of Cottonelle TP and more air fresheners.  I tried calling them, I tried emailing them, finally since I had a return anyway, I sent them a letter explaining what happened and told them that the box was too big for me to take to UPS to return, so if they would send someone here I would gladly return it.  Have heard nothing.  (There is no order #, no return label, not on my bill either. )  I'm about ready to start using it.  How long should I wait before I do?  I know they received the return that included the letter on the 6th.  I'm thinking if I don't hear from them in a month, I will start using the "gifts."

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• Just want opinions, please. - Recipient of "free gifts." (sm) (Views: 648, 2018-01-11, 11:08 am)
  • If you done everything you can to return them with - no response, then just keep them, (Views: 355, 2018-01-11, 12:00 pm)
  • Yep,same type of thing happened to me with a - different product (Views: 348, 2018-01-11, 1:36 pm)
  • Same thing happened to me......sm - CAMT (Views: 390, 2018-01-11, 3:55 pm)
    • Free stuff - Not a Prime member (Views: 339, 2018-01-11, 6:32 pm)
    • Wow. Really? All I got was a busy signal. - OP (Views: 340, 2018-01-11, 6:53 pm)

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